Interested to hear about other client experiences? Here are just a few of the comments we have received and browse our Client Promise.
“As an 85 year old, non-computerised male, how refreshing to have found a firm like FAS, which offers efficiency, civility and genuine interest in customers and their requirements.
All the staff that I’ve encountered, have phoned back when they said they would, and have been meticulous in their paper work and timing for meetings or calls, observing what I would call “old fashioned courtesy.”
Well done and long may you continue with your brand of old efficiency mixed with the speed of the new.”AD, Maidstone
“Based upon a very positive recommendation from my Accountant, I contacted FAS to discuss and develop a personal retirement plan. Part of my requirements was to conduct a review of my existing pension funds in order to identify the most cost effective and beneficial way to manage and consolidate them in to any new plan. As a result of experiencing a very friendly and impressive service, I extended our discussions to further include Life Assurance, Death in Service Protection, Income Protection and Private Health Insurance. My employer was an international company which generated certain difficulties however, the professional staff at FAS dealt directly with them to develop a smooth working relationship with the sole aim to protect my own personal interests.”WH, Canterbury
“I have recommended a good deal of our clients to Financial Advice & Services Ltd as they provide a thorough and detailed service. I have had nothing but praise for the excellent work they do.”JS, Chartered Accountant
“I have always found that FAS provides responsive, straightforward and sound advice. It is helpful to have an accessible financial adviser who can address a variety of issues: investments, mortgages and pensions in particular. I strongly recommend them.”DTB, Barrister, London
“Having originally been hesitant to seek financial advice and help with day to day management of our portfolio, FAS have highlighted gaps in our knowledge of some financial products. FAS have helped us to re-balance our portfolio in order to maximise opportunities that allow tax efficiency and growth, with a secure and comfortable retirement in mind. Added to this, it a delight to meet with Aaron as we greatly appreciate his down to earth approach with a delightful sense of humour and his willingness to reiterate anything we have not grasped or forgotten. He is supported by an excellent team who are all very approachable and professional.”EC, Saltwood
“I have known FAS for twenty years and have complete confidence in their competence and commitment to looking after my financial affairs. Knowing that my family’s pensions, savings and investments are in their hands means that I have one less thing to worry about.”CD, Solicitor, Hythe
“FAS! They are part of the family. It all began about 24 years ago at a chance meeting regarding the reinvestment of a matured policy. We now rely on their expert up to date knowledge and sound advice for everything financial. They have organised investments, insurances, pensions, trusts and inheritance tax planning in such a way that we have been relieved of all cares or worries. Plans are in place not only for our future retirement, but for the futures of our children and grandchildren.
Our regular consultations and reviews are conveniently held in our own home, everything explained and documented in a user-friendly way. All we have to do is supply the coffee, cake and signatures (and of course the money!).”DL, Business Owner, Staines
“Aaron helps us with our pensions, savings, investments and insurance. It would be a minefield trying to work through all of this without him, and both he and his staff are highly responsive. Aaron’s advice, explanations and terms of business are crystal clear.”DM, Barrister, London
“We have always had a family business and at a time when we should have been looking after income and planning for our future we were too busy and the future seemed a long way off. It’s a difficult exercise laying bare every detail of your financial affairs and assets, choosing suitable investments and planning for reduced tax liabilities; not something that the average person spends much time on! Aaron made it easy. Nothing was done in a rush. He spent time getting to know us and our affairs, gradually making changes and ensuring that we understood any plans he had for us.Now, 20 years on, FAS looks after our entire extended family, dealing with every aspect of our business and private investments, keeping us abreast of changes in legislation and making sure that we pass on a useful legacy.”RL, Business Owner
“This testimonial is relating to FAS (Financial Advice & Services) who I have had an association with dating back some twenty odd years and gladly recommend their services that they have offered.Their advice in sourcing many different facets of investment and insurance related issues has always been well briefed and taken onboard by myself. I wish them well for the future.”PH, Business Owner, Folkestone
“Financial advice and services have acted on our behalf for over 5 years and during that period they have provided us with sound recommendations on investment, pension and tax strategy. We are an established family business in which myself and my wife are joint shareholders and at this period of our business life we are looking to stabilise our business plans and maximise our pension arrangements and have found their advice trustworthy and integral to our requirements.”CH, Managing Director
“Financial services made easy! Personally speaking, personal finance is one of my least favourite subjects but I am not daft enough to ignore it. FAS make it easy for me to make the right decisions with complete confidence – excellent advice delivered in an easy to understand way. In fact, I would even go so far as to say that my annual financial reviews have become something that I look forward to. Thanks Aaron & FAS.”MS, Managing Director
“Having been a client of FAS for over 20 years, I have successfully developed numerous business interests during this time. Now acting as a consultant to business owners, I insist on the involvement of FAS as advisers to companies, employers and employees in all aspects of financial planning. The technical expertise, professionalism and level of service you will receive from FAS is exceptional and in my opinion, is unrivalled.”AI, Business Owner, Folkestone
“In the many years we have been with FAS we have always been extremely pleased with the management of our portfolio. We find the team is very proactive, flexible and delivers sound advice, always based on our personal circumstances and objectives which are reviewed at least twice a year.”FD, Business Owner
“FAS took over the administration and management of our existing Employee Benefits Scheme from a High Street Bank who had failed to service our growing needs. We are extremely satisfied with the advice, professionalism and robust service provided by FAS. Importantly we trust them to continue with this level of service in the future!”MD, local travel company
“We were very happy with the professional service and friendly approach that FAS adopted when taking over our existing Employee Benefits package which over time had become fragmented. FAS managed to revamp the whole scheme introducing additional staff benefits without impacting on the total cost to our business also saving us precious time.”MD, car dealership
The FAS Client Promise
Over 25 years of Independent Financial Advice
Honesty & Integrity.
We must act with clarity and truthfulness when working with you. We do this by striving to always be open and honest with clients about their options, giving you the best information available to help you make informed decisions. Your interests come first, which is why we adopt a fee-based approach to our financial planning service (rather than taking a commission on financial products).
Simplicity & Clarity.
The world of financial planning is full of jargon, which can be very confusing and intimidating for some clients. We always obey the fine details of applicable law, regulations and professional conduct standards, and strive to ensure our advice is conveyed as clear as possible. If you are ever unclear about anything, we will always explain things in an understandable way.
Knowledge & Excellence.
The financial system and regulatory rules of conduct are constantly changing, hence the need for us to continually keep up-to-date and abreast of financial matters. In doing so, we are confident that we will always be in a position to advise you properly on how to navigate this shifting landscape towards your financial goals. With this aim, we build our team with the best talent and are committed to continuous learning and professional development.